Privacy Policy

Introduction

Your privacy, safety and security are extremely important to us. This privacy policy will outline how information is gathered, used and protected by us when you access our site. Make sure to read this privacy policy completely if you are a visitor or user or our site. 

From our side, we understand that your privacy is very important and we pledge to be transparent about all the personal data handling. All data collection practices, how data is collected and user rights regarding their information will be detailed below. By using our services, you agree to the terms listed and outlined in this privacy policy page.

Who Are We?

We are a dedicated cricket news platform that operates to bring our users the latest news in the sports industry. Find latest cricket news, match analysis, updates and other related contents here. We as operators of the site act as the “data controller” when it comes to collecting information about the users of this site. Ultimately, we will be responsible for determining how all data collected will be managed and used

As a data collector, we will ensure that the collected personal date is processed in accordance with the applicable data collection laws, this include the General Data Protection Regulation (GDPR) law. We are absolutely committed to safeguarding your privacy. Rest assured that all your personal information will be handled with utmost care and safety.

How Do We Collect Your Data?

We collect data in various ways:

  1. Direct Interactions: Information is directly collected when you fill out forms on our website. These forms include sign-up forms, subscription form, contact forms, feedback forms and any form of emails sent to us. This doesn’t not exclude any information provided while you interact with our customer care officer, survey participations and idea forms.
  2. Third-Party Sources: Sometimes, personal information of our users are received from third parties. For instance, If you express interest in our services through a partner website, affiliate sites or social media accounts. Additionally, if you use your social media handles to login into our site, your email address and other information will be collected from that source.
  3. Automated Technologies: We use automated means to collect information when you visit our website, view our ads, or read our newsletters. This includes the use of cookies, web beacons, and other similar technologies to track your activity and preferences. These technologies help us understand how you interact with our site and improve your user experience.

Cookies are small text files stored on your device that collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For more information on our use of cookies, please refer to our cookies notice.

What Data Do We Collect?

We collect various types of data to provide and improve our services:

  1. Personal Data: This includes any information that can identify you personally, such as your name, email address, postal address, login credentials, and payment information. Personal data also covers any additional information you provide when communicating with our support team. For example, when you create an account, you may provide your name, email address, and other contact details. If you subscribe to our premium services, we may also collect payment information, such as your credit card details.
  2. Non-Personal Data: This refers to information that does not directly identify you. It includes data collected from your use of our services, which may be anonymized or aggregated to ensure your identity is not disclosed. Non-personal data can include information such as your browser type, IP address, device information, and usage data. This data helps us analyze trends and improve our website’s functionality.

We advise against submitting any sensitive personal data, such as social security numbers, complete credit card details, or medical records. Sensitive personal data refers to information that requires additional protection, such as health information, racial or ethnic origin, political opinions, religious beliefs, and biometric data. We do not intentionally collect or process sensitive personal data. If you inadvertently provide such information, we will take steps to delete it from our records.

How Do We Use Your Data?

For visitors to our website, we use your data to engage with you and support live chat conversations. If you are a customer, we use your data to provide and enhance our services. Specific uses include:

  1. Account Management: Creating and maintaining your account and controlling access to it. This involves verifying your identity, processing your registration information, and managing your account settings.
  2. Service Provision: Facilitating the use of our services, including verifications and email verifications. We use your data to deliver the content and services you have requested, such as sending you newsletters, updates, and match alerts.
  3. Customer Support: Responding to your support requests and sales inquiries. We use your data to provide customer service, troubleshoot issues, and address any concerns you may have about our services.
  4. Communication: Sending you updates about our services, including newsletters, marketing emails, and special offers. We may also send you notifications about changes to our services, terms, or policies. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
  5. Billing: Managing billing and collection processes for our paid services. This includes processing payments, issuing invoices, and handling any payment-related inquiries.
  6. Fraud Prevention: Investigating and managing fraud and breaches of our Terms of Service. We use your data to detect and prevent fraudulent activities, unauthorized access, and other security issues.
  7. Service Improvement: Personalizing and improving our services, content, and materials through analytics and user feedback. We analyze your usage data to understand how you interact with our services and identify areas for improvement.
  8. Legal Compliance: Ensuring compliance with applicable laws. We may use your data to comply with legal obligations, respond to legal requests, and enforce our terms and policies.

Non-personal data is used for enhancing our services, troubleshooting, and promotional purposes, such as citing usage statistics. For example, we may use aggregated data to create reports on website traffic, user engagement, and other metrics.

What Are Our Purposes and Legal Basis for Collecting Your Personal Data?

We collect personal data to fulfill our contractual obligations to you, for example, when you sign up for our services. We also collect data based on your consent for specific purposes, such as subscribing to newsletters or participating in surveys. Additionally, we collect data under legitimate interests, such as improving customer relationships, enhancing our services, and performing necessary verifications.

Our legal basis for processing your personal data includes:

  1. Performance of a Contract: We process your personal data to fulfill our obligations under our contract with you. This includes providing our services, managing your account, and processing payments.
  2. Consent: We process your personal data based on your consent for specific purposes. For example, when you subscribe to our newsletter, you consent to receive marketing communications from us. You can withdraw your consent at any time by contacting us or following the unsubscribe instructions in our emails.
  3. Legitimate Interests: We process your personal data based on our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Legitimate interests include improving our services, maintaining security, preventing fraud, and enhancing customer relationships.
  4. Legal Obligations: We process your personal data to comply with legal obligations, such as tax and accounting requirements, data protection laws, and other regulatory requirements.

With Whom Do We Share Personal Data?

We do not share your personal data with third parties except under specific circumstances, such as:

  1. Service Providers: We share data with third parties to provide our services, including hosting services, payment processing, website functionalities, and customer engagement tools. These service providers process data on our behalf and are contractually obligated to protect your personal data.
  2. Legal Requirements: We may disclose data to comply with legal obligations, such as responding to law enforcement requests or court orders. We may also disclose data to protect our rights, property, and safety, or the rights, property, and safety of our users and others.
  3. Business Transfers: In the event of a merger, sale, or transfer of our business, personal data may be transferred as part of the business assets. We will notify you of any such transfer and provide you with the opportunity to opt-out if your personal data will be subject to a different privacy policy.

We ensure that any third party handling your data provides the same level of data protection as required by law. We enter into data processing agreements with our service providers to ensure they process your data in accordance with applicable data protection laws.

For How Long Do We Retain Your Personal Data?

We retain your personal data as long as necessary to provide our services and fulfill our contractual and legal obligations. If you delete your account, we will remove your personal data from our records within 90 days, except for any legal retention requirements or legitimate business purposes.

We may retain certain data for longer periods if necessary for compliance with legal obligations, resolving disputes, enforcing our agreements, or protecting our legal rights. For example, we may retain payment information for accounting and tax purposes.

If you request the deletion of your personal data, we will take steps to delete it from our records, except where retention is required by law or for legitimate business purposes. We will inform you of the reasons for retaining your data if applicable.

How Do We Transfer Your Data?

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For data transfers, we use EU Standard Contractual Clauses and ensure additional safeguards like data encryption and minimization.

We take appropriate measures to ensure that your personal data is transferred securely and in accordance with applicable data protection laws. This includes conducting transfer impact assessments and implementing technical and organizational measures to protect your data.

What Are Your Rights in Connection with Personal Data?

Under data protection laws, you have the following rights:

  1. Access: Request a copy of your personal data. You have the right to know what personal data we hold about you and how it is processed. You can request access to your personal data by contacting us.
  2. Correction: Request correction of inaccurate or incomplete personal data. If you believe that any information we hold about you is incorrect or incomplete, you can request that we correct it.
  3. Erasure: Request deletion of your personal data when there is no longer a legitimate reason for processing. You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
  4. Objection: Object to the processing of your data based on legitimate interests. You can object to the processing of your personal data if you believe that our legitimate interests do not outweigh your rights and freedoms.
  5. Restriction: Request a temporary halt to processing your data. You can request the restriction of your personal data processing in certain circumstances, such as when you contest the accuracy of the data or object to the processing.
  6. Portability: Request the transfer of your personal data to another service provider. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

To exercise these rights, please contact our privacy team. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Security

We prioritize the security of your personal data and follow industry standards to protect it during transmission and upon receipt. Our infrastructure is located in top-tier data centers with stringent security measures. Our applications undergo regular vulnerability scans and annual penetration tests. Employees undergo background checks and sign non-disclosure agreements.

We implement various technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include encryption, access controls, and secure data storage.

However, some parts of our services are public. If you share personal data in these public areas, it can be viewed and collected by others. Avoid sharing information you wish to keep private in these sections. We encourage you to use caution when sharing personal data in public forums or comment sections.

Changes

We may update this Privacy Policy to address new issues or changes in our practices. If we make significant changes, we will notify you through appropriate channels before the changes become effective. Continued use of our services after the update indicates acceptance of the changes.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your data. If we make material changes to the policy, we will provide you with notice through our website or other means.